Shipping Policy

We charge delivery on all orders; the amount will be added to your order in the basket section of the website, you can review this price before you confirm the order.

We will always strive to despatch goods within 3 working days and deliver to you within 28 working days of the shipment date. Standard delivery is typically with either Royal Mail or CEC (dependent on the size of the package). Both services will require a signature (excluding postable items), failure to provide a signature may result in your delivery being delayed.
Delivery can take place any time between 8am-6pm. If you are likely to be out during the time of delivery, please either write instructions in the note section or provide an alternative delivery address.

We will not accept liability for delays in or non-successful deliveries of products if they are caused by circumstances beyond our control.
Any risks in the products that you order will pass to you when they are delivered to the delivery address provided on your order – this includes the risk of loss or damage to the products).

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Delivery charge refunds in the UK can only be issued in accordance with your legal rights under the Consumer Protection (Distance Selling) Regulations 2000 and other applicable legislation. There may be similar rights for some international deliveries. For further information about your legal rights please get in contact with your local authority Trading Standards department or consumer advice centre (i.e. the Citizen’s Advice Bureau for UK customers).

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On rare occasions, items may not be available immediately. We will despatch the available item(s) right away and will keep the unavailable item(s) on back order for delivery at a later date. At the customer’s request, we can hold the order and ship when complete.